Optimizing business.
One story at a time.

Newsroom

“PPT Solutions was instrumental to helping us identify, select, and launch our new member care channel.  Without them, I’m not sure we could have been ready on-time.” Vice President of Member Care Leading Wireless Provider

Read More

“After an acquisition, we had numerous areas to reassess and determine the best way to integrate the two organizations and their respective processes.  PPT’s deep expertise helped us establish an organizational strategy, determine our outsourcing support needs, and ultimately helped improve our ability to manage those suppliers thru improved performance visibility.  The integration was a…

Read More

“PPT’s expertise designing Customer Experience solutions was invaluable to our go- to-market strategy to really differentiate our latest product.  With their guidance, we believe we will deliver an industry-leading experience.” Director, Customer Support Strategy Fortune 500 Client

Read More

“After having leveraged PPT Solutions to solve some other previous challenges, I knew right where to go when I needed to evaluate whether to support customer service internally or externally as well as what to do for call center infrastructure.  PPT Solutions jumped right in and helped drive clarity to our insourcing/outsourcing strategy and the…

Read More

“We had a significant problem with one of our largest clients – so much so that we were on the verge of losing the account.  PPT Solutions was able to step in, delivery the right resources and quickly gain the trust of our customer.  Within 90 days, we not only saved the account but are…

Read More