Description of video: This video will discuss the components that make up conversational AI: exceptional speech recognition, 100% Natural Language, continual learning, and complex task handling.
This is the first video in a four-part educational series on Contact Center Artificial Intelligence. We will be posting the videos and corresponding key take-away documents on this landing page.
Video #1: How and Why an Omnichannel Contact Center Is Critical for a Successful Customer Experience
Video # 2 Coming Soon!
Video # 3 Coming soon!
Video # 4 Coming Soon!