TULSA, OKLAHOMA, FEBRUARY 1, 2022 – PPT Solutions, a premier provider of client-centric, performance-based Customer Experience and Business Optimization Solutions, announced today the appointment of industry veteran, Brandon Ackert as vice president of channel development. Ackert brings with him over 15 years of industry and channel expertise, adding another major player to PPT Solutions’ channel roster.

“We are thrilled that Brandon has chosen to join our ‘Ohana and assist us in accelerating our channel growth,” said Scott Forbush, senior vice president, global sales for PPT Solutions. “He uniquely delivers a one-two punch of CX and channel acumen which makes him a powerhouse in the community and a huge asset as we continue to provide best-in-class experiences for our partners and clients alike. Brandon’s appointment is yet another example of our unwavering commitment to delivering an enhanced experience and additional routes to market for our partners.”

In his new role, Ackert will have responsibility for driving channel revenue recognition through ongoing partner development, management, and support. Prior to PPT Solutions, Brandon served as the Director, Channel Sales West for UJET, Inc., the world’s first and only CCaaS 3.0 cloud contact center provider. Additionally, Ackert spent over a decade supporting the channel programs at Five9 and Mitel.

“I could not be more excited to be joining PPT Solutions at what I believe is a pivotal time in our industry,” said Ackert. “PPT Solutions is uniquely positioned to help partners address the growing CX needs of their customers while simultaneously increasing their addressable wallet share and close ratios. This is truly a game-changer for partners and I’m grateful for the opportunity to be a part of it.”

Visit pptsolutions.com to learn more about the company’s Customer Experience and Business Optimization Solutions. To explore the company’s career opportunities, visit pptsolutions.com/careers.

About PPT Solutions 
Since 2013, PPT Solutions has served as a premier provider of client-centric, performance-based Customer Experience and Contact Center Consulting Solutions. A two-time Stevie® Award winner for Call Center Consulting Practice of the Year and Customer Service Solutions Technology Partner of the Year, we passionately deliver a broad range of people, process and technology solutions customized to increase customer advocacy, enhance revenue, optimize operational efficiency, and improve brand loyalty. With an extensive portfolio of Management Consulting, Managed Services, Cloud Solution Services and Marketing Management capabilities, our clients rely on us for advanced people and workforce optimization, sourcing strategies and technology solutions. Visit pptsolutions.com to learn more.