PPT Solutions Strengthens Executive Team Appointing New VP of Strategy & Service Delivery
TULSA, OKLAHOMA, January 31, 2017 – PPT Solutions, a premier provider of client-centric, performance-based Customer Experience and Business Optimization Solutions, announced today the addition of industry veteran George W. Svoboda as Vice President of Strategy and Service Delivery. Svoboda, formerly CRM Strategy Practice Lead at PwC’s Strategy& and Principal of Booz & Company, is responsible for advising clients on their critical business needs and identifying solutions to help clients align their service operations, processes and technology with their business strategy.
A proven leader with over 24 years of experience delivering strategy, operations, digital/technology and outsourcing advisory services, Svoboda has advised Fortune 500 companies in the health, financial services, telecom, media and technology industries. Previous to his work at PwC’s Strategy& and Booz & Company, he served in several key leadership and executive roles including Senior Vice President of Alliance Business Development for Sitel, Senior Manager in Deloitte Consulting’s contact center practice and Senior Principal and Technical Architect at eLoyalty. Through implementation of contact center operations, processes enhancements and emerging technology solutions, his work has continually increased client revenue, improved customer satisfaction and reduced enterprise-wide costs.
The expansion of PPT Solutions’ leadership team comes on the heels of the recent addition of Mike Sodano as Practice Director – Operational Excellence and Business Optimization and a highly successful 2016. “With our recent leadership additions, infrastructure enhancements and brand investments, our growth trajectory is accelerating quickly,” said Dennis Weikle, PPT Solutions’ Founder & Managing Director. “George’s addition to the team is tremendous and further demonstrates our evolution as a premier solutions provider. His expertise in the industry and extensive knowledge in Customer Experience, technology and business will be critical as we continue to deliver transformative solutions to our clients.”
About PPT Solutions
Since 2013, PPT Solutions has served as a premier provider of Client-centric, performance-based customer experience and business optimization solutions. Whether a Fortune 50 company or an emerging small business, we passionately deliver a broad range of people, process and technology solutions customized to increase customer advocacy, enhance revenue and optimize operational efficiency. With over 100 years of combined experience and an extensive portfolio of Management Consulting, Professional Services and Partnership Solutions capabilities, our Clients rely on us for advanced insights, adaptive business processes and innovative growth strategies. Visit pptsolutions.com to learn more.