Todd Tierney

Vice President, Consulting

Todd is a contact center consulting leader with 25+ years of experience delivering strategy, operations, digital / technology and outsourcing advisory services. He has a proven track record of developing and leading trailblazing solutions that exceed performance expectations while reducing costs, improving customer satisfaction, managing business relationships and establishing high performing teams. Todd has previously held leadership roles as Director of Business Development with Sutherland Healthcare and was a Manager at Deloitte Consulting in the contact center advisory practice.