Scott Casson


Scott Casson

Senior Vice President, Delivery

Scott is a 25-year veteran of the Contact Center/Customer Service industry and had held every possible position within the contact center from starting on the phone as an agent up to, and including Senior Vice President. Throughout the past 15-years, he has focused all his efforts on helping corporations, both large and small, on-shore and off-shore, improving their contact centers by delivering engagements that significantly enhanced productivity, reduced expenses, and improved their overall Customer Satisfaction. While Scott is considered a contact center generalist, he has become a Subject Matter Expert in the areas of productivity improvement through Outlier Management, Workforce Management, IVR and ACD redesign, Outbound Dialing, and Knowledge Management.

Dennis Weikle
Founder and Managing Director

Kris Kramer
Managing Director

Scott Prater
Senior Vice President, Technology

Scott Casson
Senior Vice President,

Roger Blohm
Senior Vice President,
Partner Solutions

Scott Forbush
Senior Vice President,
Global Sales

Kimberly Rodill
Senior Vice President,
Human Resources and Compliance

JR Dethorn
Senior Vice President,

Paula McKinnon
Vice President,
Supplier Management

Todd Tierney
Vice President,

Allan Rubin
Vice President,
Solutions Engineering

Doug Dostal
Vice President,
CX Solutions

Brandon Ackert
Vice President,
Channel Development

We're Here to Help

Contact us today to learn how we can optimize your
Customer Experience and Business Operations.
Corporate Contact
9521 B Riverside Pkwy
Suite 266
Tulsa, OK 74137

Email us for a complimentary consultation.