

Scott Casson
Senior Vice President, Delivery
Scott is a 25-year veteran of the Contact Center/Customer Service industry and had held every possible position within the contact center from starting on the phone as an agent up to, and including Senior Vice President. Throughout the past 15-years, he has focused all his efforts on helping corporations, both large and small, on-shore and off-shore, improving their contact centers by delivering engagements that significantly enhanced productivity, reduced expenses, and improved their overall Customer Satisfaction. While Scott is considered a contact center generalist, he has become a Subject Matter Expert in the areas of productivity improvement through Outlier Management, Workforce Management, IVR and ACD redesign, Outbound Dialing, and Knowledge Management.
Dennis Weikle
Founder and Managing Director
Kris Kramer
Managing Director
Scott Prater
Senior Vice President, Technology
Scott Casson
Senior Vice President,
Delivery
Roger Blohm
Senior Vice President,
Partner Solutions
Scott Forbush
Senior Vice President,
Global Sales
Kimberly Rodill
Senior Vice President,
Human Resources and Compliance
JR Dethorn
Senior Vice President,
Finance
Paula McKinnon
Vice President,
Supplier Management
Todd Tierney
Vice President,
Consulting
Allan Rubin
Vice President,
Solutions Engineering
Doug Dostal
Vice President,
CX Solutions
Brandon Ackert
Vice President,
Channel Development
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9521 B Riverside Pkwy
Suite 266
Tulsa, OK 74137
321.329.0800
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communications@pptsolutions.com