Vice President, Cloud Services
As PPT Solutions’ Vice President of Cloud Services, Rob brings over 25 years of experience in various roles including 20 years working in the contact center space. He began his career with KPMG, which led him to successive key leadership roles both domestic and international in customer service and IT. Rob has a broad background having held various leadership roles in service delivery, technology operations, sales and engineering. As a telecommunications specialist, he founded an ISP and pioneered the use of SIP and VoIP services in the contact center space. Prior to joining PPT Solutions, Rob served as CTO for Nexxphase (an Atlanta-based contact center as a service provider), he defined, constructed, and took to market the Nexxphase CCaaS platform which was later acquired by Verint.