Vice President, Enterprise Solutions
John is an executive with 25 years of experience in contact center operations and technology and more than 35 years in IT operations, development and support. His experience is focused on delivering improved customer experiences while simultaneously identifying and capitalizing on opportunities to optimize costs and improve revenues.
John most recently served as Senior Consulting Director and CIO for Eventus Solutions Group where he was responsible for delivery of customer experience focused strategic consulting engagements for retail, technology, health care and financial services clients. He was also responsible for the creation of the IT strategy and delivery model for systems supporting the Eventus operations.